Research Paper On Service Industry Resume

Although resumes are composed using standard elements, there is no prescribed format that works equally well for everyone. Sections that do not relate to your objective or career field of interest may be de-emphasized or even omitted. Titles of sections can also be modified to describe the information presented more accurately.

Heading

Include name, permanent and local addresses, e-mail address, and phone number. If using two addresses, indicate dates you can be reached at each.

Objective

Opinions differ widely among employers and career professionals on the value of including a career objective. In general, an objective on your resume can be helpful if it concisely describes your immediate employment goal, but it is not an essential component of a successful resume. You may prefer to incorporate an objective in a job-search letter instead, especially if you want to be considered for a range of positions.

An objective should convey specific information about what you are seeking, but those that are too narrow can limit your options. If you decide to include an objective, specify the type of position you are seeking. If you find it difficult to write a definitive statement of your objective, describe the skills you want to use or the functions you want to perform. If you have more than one career interest, prepare several resumes, tailoring them to different objectives. The following are three examples of effective objectives:

  • A position in financial services using well-developed research, analytical, and quantitative skills.
  • A research position in health care combining interests in policy and medicine.
  • A position as a process engineer in the chemical industry.

A second approach is a summary of qualifications describing your skills and experience in relation to your career interest. Qualification summaries are less widely used than objectives, but offer the opportunity to highlight your most important assets at the top of your resume. If your career interest is in working as a legislative aide, for example, you could summarize your most important accomplishments and skills in this way:

  • Researched and wrote detailed reports in city government position.
  • Addressed student concerns as elected Student Assembly representative.
  • Wrote honors thesis on relationship between state and federal government and trend towards devolution.

Education

List institutions attended and locations, including study abroad experience; degrees and dates received; major and concentration; and honors thesis title, if applicable. Include your GPA if it is at least 3.0; you may want to add your major GPA if it is considerably higher. [Note: Guidelines for science and technical fields may vary. Check with your college career office.] If you attended another college before coming to Cornell, include it only if you make reference to it elsewhere in your resume or cover letter. Don't include your high school unless it is nationally recognized or in an area where you want to work.

Honors and Awards

Dean's List, honor societies, and academic awards can be listed in a separate section if you have more than one or two entries; if not, incorporate them in the education section. Only include scholarships that are based on merit.

Relevant Courses

List courses that are pertinent to your objective and employers' needs, particularly if your major does not directly relate to your employment goal. For example, if you are an English major seeking work as a computer programmer, relevant courses will be computer-related.

Experience

This includes diverse experiences, both paid and unpaid:

  • Part-time work
  • Full-time work
  • Summer jobs
  • Co-op experience
  • Internships
  • Volunteer experience
  • Extracurricular activities

Include the position you held, name of the organization, city and state of its location, and month and year of your involvement. Summarize what you accomplished in each experience and prioritize these results-oriented descriptions to support your job objective. Don't include every experience you have had, only those that demonstrate that you can succeed in the position you are pursuing. Use brief phrases beginning with action verbs, incorporating statistics, percentages, and numbers where possible:

  • Reorganized inventory procedures, shortening process from 3 days to 2 days.
  • Designed and implemented marketing strategy that increased sales 25%.
  • Trained and coordinated activities of 33 volunteers, whose efforts resulted in raising $5,000.

Skills

List computer languages and programs, knowledge of foreign languages, laboratory and research skills, analytical skills, and management skills not mentioned elsewhere.

Activities and Interests

In order of their importance, list student organizations, professional associations, committees, and community involvement, indicating offices held. Include high school activities only if directly relevant to your objective. After activities, list interests such as music, sports, and the arts, especially if they pertain to your career interest. You may want to avoid including religious activities or those representing extreme political views.

References

This section is optional. If included, say "available upon request."

Your resume can be your meal ticket to a great new restaurant server job. Check out this sample resume below to see how you can serve up your own skills to potential employers, then download the sample resume for a restaurant server.

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Qualifications Profile


Highly organized and personable Server with experience providing exceptional customer service in establishments ranging from casual cafés to fine-dining restaurants.

  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.
  • Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.
  • Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.
  • Success multitasking while remaining professional and courteous in fast-paced environments.

Education and Credentials


University of Colorado – Boulder, Colorado
Associate of Arts in Liberal Arts, 2015
Colorado State Food and Beverage Service Worker’s Permit (current)
Class 13 Server’s Permit (current) · Colorado State Liquor Control Board


Professional Experience


1st Bakery and Coffee – Colorado Springs, Colorado - 2/2014 to Present

Server  

Assist guests in order selection by promoting specific menu items and specials. Respond to inquiries regarding meal preparation and service. Up-sell appetizers, specialty beverages, and desserts to increase guest check averages. Coordinate with kitchen staff to ensure timely and accurate order preparation. Regularly follow-up with guest tables and promptly fulfill additional requests. Collect payments and balance transactions with receipts.

  • Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders.
  • Informally recognized as Lead Server with responsibility for overseeing opening / closing and coaching and mentoring new servers regarding menu items, company policies and procedures.
  • Frequently assisted colleagues during rush periods to foster / promote teamwork while providing exceptional service and guest dining experience.

Hunee Vineyard – Telluride, Colorado - 6/2010 to 2/2014

Server

Assisted customers in order selection, recommended specific menu items, and ensured prompt, accurate service. Ensured high guest check averages by suggesting and selling additional food and beverage items. Continually visited guest tables to promote inviting and attentive service. Provided direct assistance to bartender and lounge staff. Conducted inventory tracking and restocked supplies.

  • Significantly increased guest check averages by promoting appetizers, specialty items, and wine selections.
  • Won Dessert Sales Contest that produced a 12% increase in total monthly sales.
  • Collaborated in creating attractive front-of-house displays to market new products.

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